On August 5 and 6, General Manager Qiao Shibo went on an inspection tour to CR Gas (Wuhan).
On August 5, Qiao visited Xinzhou Dispatch Center and CNG Station of CR Gas (Wuhan) and discussed the working standards and procedures with the front-line employees and inspected the operation of the equipment. In the following talks with employees, he stressed the importance of production safety, proposed his advice on joint fire control arrangements and learned about the work and life of the front-line workers.
On August 6, in the company of heads of Wuhan Iron and Steel (Group) Corp. (WISCO), Qiao inspected sites of key projects and customer service office of CR Gas (WISCO) and listened to the report of the customer service office on the sales and customer satisfaction of Baizun gas appliances. He expressed his satisfaction with the progress and quality of the pipeline project of the Corporation and his sincere wishes for the wellbeing of the front-line employees, along with sunstroke-prevention materials as gifts. According to Qiao, the Corporation should focus on the development of commercial and industrial customers and change the one-fold customer structure. The customer service system should quicken its upgrade and improvement and promote the customer satisfaction and the influence and image of CR Gas (WISCO), with the view of laying a solid foundation for the future development of the Corporation.
During the inspection, Qiao also attended the commercial plan review conference of CR Gas (Wuhan) for the first half of 2013 and listened to reports on the market, customer service, safe transmission and overall operations of all CR Gas enterprises in Wuhan. Qiao pointed out that it is important to set up the internal and external standard benchmarks for further improvement of lean management on the basis of accurate analysis while focusing on new areas for investment and the promotion of epitaxial growth. He also warned of the danger of dwelling on the franchise of the Corporation’s gas business and encouraged the development of market and service awareness and the promotion of customer service capacities.